Concerns and complaints
We want to hear about it when something goes wrong, so we can put it right.
Talk to us first
Contact us at care@canadapharma24x7.ca with your order number. A pharmacist is available 24/7 for anything about your medications. We acknowledge every complaint within 1 business day and aim to resolve it within 10 business days.
Our Designated Manager
Our Designated Manager is the pharmacist responsible for our pharmacy and reviews every complaint about pharmacy services.
If you're still not satisfied
You can contact the Ontario College of Pharmacists, which regulates pharmacists and pharmacies in Ontario: www.ocpinfo.com.
For privacy concerns, see our privacy policy. To report a side effect of a medication, use Health Canada's MedEffect.